(Full Moon Shoppe) (Hereinafter "Full Moon", "our",
"we", or "us"). The purpose of this statement is to provide
you with information about how Full Moon collects, uses, and shares the
information we get from our customers and visitors. The collection efforts are
designed to improve the shopping experience of our customers and to provide
customers relevant information about our products, services, and promotions.
Information we collect
We may collect your contact information including
names, usernames, billing and shipping addresses, email addresses, phone
numbers and other digital information. We may collect your payment information including credit/debit
card numbers and PayPal accounts when you place orders. We may collect your
purchase/return/exchange information and information how you are using our
website including your IP addresses, details about your visits to the website,
your browser types, the amount of time you spend on our website and other data.
We may also track the pages you visit, look at what website you came from, or
what website you visit when you leave us. We collect this information using the
third-party tracking tools.
How we collect information
- We may collect information from you directly.
- You create a Full Moon account.
- You subscribe to the newsletters, email
notifications or mobile messages from us.
- You visit the site and purchase our products.
You upload pictures, comments, or reviews on our site. You
connect us for customer service via email or other social media platforms. You
participate in the questionnaires from Full Moon. You enter a lottery, contest,
or promotion activity. We may collect information from you passively. For
example, we may use tracking tools like browser cookies, Google Analytics,
tracking pixels/web beacons, and or other technologies to receive and store
certain types of information. We may have third party business partners to
collect non-personally identifiable information when you visit the site. We may
collect your information from other sources. For example, when your friends
purchase from Full Moon and send the product to you, or your friends submit
your information to us through a refer-a-friend type feature. If you use one of
such features, please be sure you have been authorized by the close friend or
family to share the information, and you submit the email address only.
If you use a mobile device to access pages throughout Creativeactionstl.com/moon
optimized for mobile-viewing, opt in to receive text message communications
(SMS) from Creativeactionstl.com/moon Creative Digital LLC. ("dba Full
Moon, Creative Action"), or use a mobile application, the following terms
and conditions apply. Your access to Creativeactionstl.com/moon via your mobile
device or use of a mobile application confirms your agreement to these terms
and conditions. By opting in, I acknowledge text message communications may be
sent to my mobile device using automatic telephone dialer and that consent is
not required to purchase Full Moon products or services. By agreeing to receive
text message communications (SMS) from Full Moon, you certify that you are over
18 years of age; and 1. You are the mobile account holder, or 2. You have the
account holder’s permission to enroll the designated mobile phone number and
can incur any mobile message or data charges. You agree that you are solely
responsible for all message and data charges that apply to use of your mobile
device to access Creativeactionstl.com/moon or use of a mobile application. All
such charges are billed by and payable to your mobile service provider. Please
contact your participating mobile service provider for pricing plans,
participation status and details. You understand that wireless through Wi-Fi or
a participating mobile service provider may not be available in all areas at
all times and may be affected by product, software, coverage or other service
changes made by your mobile service provider or otherwise. Additional terms and
conditions may apply to your use of a mobile application, based on the type of
mobile device on which you install and use the mobile application.
How we use the information we collect
We use the information for business purposes,
Managing and fulfilling purchases, orders,
payments, returns and refunds.
Providing satisfying customer services.
Responding to your comments, reviews, and
Conducting survey, research, and analysis.
Marketing purposes like sending you coupons,
newsletters, emails, promotions, etc.
We do not trade, sell or rent your personal
identifiable information with third parties. However, we may share the
information for business purposes as legal. Examples including:
We may share your information with Full Moon
families (including all members of the company and subsidiaries) for offering
you better products and services.
We may share the information with third party
partners who provide us support and services to market our products and
services. The third-party partners may need information about you in order to
perform their functions. These companies are not authorized to use the
information we share with them for any other purpose.
You have the right to ask us not to process your personal data
for marketing purposes by ticking the relevant boxes on the order form or by
contacting us at the address given below. We may share your personal data if we
are under a duty to disclose or share your personal data in order to comply
with any legal obligation; or in order to enforce or apply our terms and conditions
of supply and other agreements; or to protect our rights, property, or safety
or that of our customers', or other third parties'. This includes exchanging
information with other companies and organizations for the purposes of fraud
protection and credit risk reduction.
Google Adwords & Analytics remarketing
We use Google AdWords remarketing services to
show advertisements on third party websites (including Google) to previous
visitors of Full Moon. This might mean we show advertisements to visitors who,
for instance, have not yet successfully completed the order process. The
advertisements may be text based, or they may be display ads within the Google
Display Network. All collected data is used in accordance with our privacy
policy, as well as Google’s. You can set up your preferences regarding
advertisements through the Google Ad Preference page.
We cooperate with affiliate business partners to collect
information and other behavioral data from you for purposes such as targeting
advertising services and better understanding the effectiveness of our
affiliate advertisements placed on third party websites.
Social media cookies
When you engage with our content on or through third-party
social networking websites, plug-ins and applications, you may allow us to have
access to certain social media account information (e.g., name, username, email
address, gender) as determined by the settings of the social media services to
deliver the content or as part of the operation of the website, plug-in or
application. Social media platforms may collect information about your use of
our services and may notify other users of the platform about your activities
on our website and device applications. Social media services may also use
cookies or other technologies to provide services or track your online
activities over time and across multiple websites and device applications. Your
interactions with social media features are governed by the respective privacy
policies of the companies providing the features.
All the information we collect is stored
within our customer database and are used only for confirmation, shipping and
data will not be used for any other purpose without your consent.
Your information is stored on secure servers
in accordance with all applicable laws and regulations. Any payment
transactions will be encrypted using appropriate technology.
We recommend customers to carefully check your
accounts and report any unexpected activity to us and your bank companies
without delay. We don't recommend you share your passwords.
You may request access to any information
which is stored within our database. You may also request changes to the
details which we hold about you if they are incorrect or incomplete.
Our website may, from time to time, contain links to and from
the websites of our partner networks, advertisers, and affiliates. If you
follow a link to any of these websites, please note that these websites have
their own privacy policies and we do not have any responsibility or liability
for these policies. Please check these policies before you submit any personal
data to these websites.
please do not hesitate to contact us by email to our customer services.